American Airlines back online after computer glitch

American Airlines restored access to its reservation system on Tuesday afternoon after a four-hour long outage that grounded its flights across the U.S.

Problems began around 9 a.m. PDT when the airline began suffering "intermittent outages" to its reservation system. American Airlines relies on Sabre for much of its reservations, but said the problem was with its system and not those of Sabre.

Within two hours of first notifying the public of the problems, American halted its flight operations, disrupting the travel plans of tens of thousands of travellers. The exact number of passengers affected was not immediately clear but, in March, the airline carried an average of 313,000 passengers worldwide on its network per day.

At 1:30 p.m. PDT, the problem had been fixed, the airline said.

To read this article in full or to leave a comment, please click here

Source: http://www.pcworld.com/article/2034851/american-airlines-grounds-all-flights-on-computer-glitch.html#tk.rss_all

android social media facebook yahoo bing