Google adds fee-based support services for cloud platform customers

Google has launched fee-based support services for customers of its cloud platform and infrastructure products, like App Engine, Compute Engine, Cloud Storage, and Big Query. Google, often criticized over the years for having weak technical support both for consumers and enterprise customers, rolled out a four-tier support program specifically for customers of its Cloud Platform services.

Source: http://www.infoworld.com/d/cloud-computing/google-adds-fee-based-support-services-cloud-platform-customers-213259

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