Saturday, April 6, 2013

Salesforce Chatter Roots Out Experts

Salesforce.com adds social intelligence to Chatter with Topics and Expertise graph tools. This sounds a lot like what knowledge management promised to be -- but wasn't.

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Source: http://feeds.informationweek.com/click.phdo?i=797a48d48627d9cab2933b54240b885d

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